Privacy Policy

Introduction

Mjc Carpet and Furnace Cleaning ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site and our services.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account.
Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
Email you regarding your account or order.
Enable user-to-user communications.
Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
Generate a personal profile about you to make your visit to the Site more personalized.
Increase the efficiency and operation of the Site.
Monitor and analyze usage and trends to improve your experience with the Site.
Notify you of updates to the Site.
Offer new products, services, mobile applications, and/or recommendations to you.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Process payments and refunds.
Request feedback and contact you about your use of the Site.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third-party service providers are prohibited from using your personal information for any purpose other than to provide services to us.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are impenetrable. No method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Mjc Carpet and Furnace Cleaning
Email: info@mjcalberta.ca
Phone: 780-667-7536
Hours: Monday - Saturday, 8:00 AM - 6:00 PM

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting to the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Other Policies

Frequently Asked Questions About Privacy Policy in Alberta

How often should I book privacy policy in Alberta?

Most Alberta homes and businesses benefit from professional cleaning every 12 to 18 months. Properties with pets, children, heavy traffic, allergies, renovations, or commercial use may need service every 6 to 12 months. MJC Carpet and Furnace Cleaning can recommend the right schedule after reviewing your space and cleaning needs.

What makes MJC Carpet and Furnace Cleaning a good choice in Alberta?

MJC Carpet and Furnace Cleaning combines experienced technicians, professional equipment, careful preparation, and customer-focused service. Our team serves Alberta communities with practical cleaning solutions for carpets, furnaces, air ducts, upholstery, tile, grout, and related cleaning needs.

Are your cleaning products safe for families and pets?

Yes. We use cleaning methods and products selected for effective results while keeping homes, families, pets, and indoor environments in mind. If you have sensitivities, allergies, pets, or special surface concerns, tell us before your appointment so our team can plan accordingly.

How long does a typical cleaning appointment take?

Appointment time depends on the service, property size, access, soil level, and the number of areas being cleaned. A small residential service may take a shorter visit, while larger homes, commercial spaces, furnaces, ducts, or multi-service appointments may require more time.

How should I prepare before the cleaning team arrives?

Please remove fragile items, clear small belongings from the areas being cleaned, and provide access to rooms, vents, furnace areas, or surfaces included in the appointment. For carpet and upholstery cleaning, our team can advise what furniture can be moved safely.

What areas do you serve in Alberta?

MJC Carpet and Furnace Cleaning serves customers across Alberta, including Edmonton, Calgary, Red Deer, Sherwood Park, St. Albert, Airdrie, and surrounding communities. Contact us to confirm availability for your specific location and service request.